988 became the national 3-digit Suicide and Crisis Lifeline in 2022. It has helped many who are dealing with a mental health crisis. But in a some instances, those answering the line are dealing with sexually abusive and harassing callers. It has been so severe that some counselors have left the job.
Melissa Ellin explains it's a difficult problem to solve because the lifeline must be accessible.
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* Brad Palmer speaks with a regional director of the Better Business Bureau about political scams.
