Winter Warming Shelter

Daisy Contreras / NPR Illinois

The City of Springfield’s inspector general will investigate claims of mistreatment of clients at the Winter Warming Center, Mayor Jim Langfelder informed the city council this week.

Still, faith leaders and those who volunteer at shelters took officials to task for not doing enough to address concerns at the emergency shelter.

On behalf of the city, the Salvation Army runs the Winter Warming Center, located at 1015 E. Madison Street, which provides a place to sleep and a meal for about 60 people who have nowhere else to go during the coldest months of the year.