Two emergency services are pit against each another in a fight for state funds.
Illinois' Poison Control Center receives more than 82,000 calls a year. Some are from health care providers looking for expertise, but mostly they're from the general public.
"Some of them are very simple ones, like can I take Tylenol and Nyquil together? And the answer would be no," the center's director, Dr. Michael Wahl, says.
He says callers have often been waiting longer to get that advice. He says funding cuts, and the resulting staff shortages, have tripled wait times.