© 2026 NPR Illinois
For your right to be curious.
Play Live Radio
Next Up:
0:00
0:00
0:00 0:00
Available On Air Stations
Build a transformational philanthropy program for this trusted NPR affiliate.
Seeking a 100% major gift fundraiser passionate about public media to develop relationships with people who support an informed and civil central Illinois.
Hire will have community visibility, many prospects, and professional resources.
Interviews in progress, open until filled. Apply now.
Illinois Economy

Top Ten Consumer Complaints In Illinois

The Illinois Attorney General's office is out with its annual top ten list of consumer complaints to A-G's office.

CATEGORY

# OF COMPLAINTS

1. Consumer Debt (mortgage lending, debt collections, credit cards)

3,655

2. Identity Theft (fraudulent credit cards and utility accounts, bank fraud)

2,617

3. Telecommunications (wireless service, local phone service, cable/satellite)

2,162

4. Construction/Home Improvement (remodeling, roofs/gutters) 

1,900

5. Motor Vehicles/Used Auto Sales (as-is sales, financing, warranties)

1,305

6. Promotions & Schemes (sweepstakes, pyramid, work-at home scams)

1,199

7. Mail Order (Internet purchases, catalog ordering, television/radio)

868

8. Fraud Against Business (consulting, directories/publications)

762

9. Motor Vehicle/Non-Warranty Repair (collision/body, engines)

608

10. Utilities (electric, natural gas/propane, water/sewer, waste removal)

566

Bill is a former general manager, economy reporter, Harvest correspondent and Statehouse Bureau Chief for NPR Illinois. He has won several awards including the Associated Press Best Investigative Reporter.
Related Stories